Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it.
Quick Checklist
- Verify your account fully before requesting a withdrawal.
- Use the same payment method for deposits and withdrawals when possible.
- Check the wagering requirements on any active bonus.
- Review withdrawal limits and processing times for your chosen method.
- Have all required documents ready in advance.
- Contact support if your withdrawal exceeds the stated processing time.
Account Setup
- Visit Casino days online casino and click the “Sign Up” button.
- Complete the registration form with your email, password, and preferred currency.
- Provide personal details (full name, date of birth, address) matching your ID.
- Verify your email by clicking the link sent to your inbox.
- Log in and navigate to the verification section to upload documents (passport or driver’s license, utility bill, payment method proof).
- Wait for the verification approval (usually within 24 hours).
How Wagering Works
Wagering requirements determine how many times you must play through a bonus amount before withdrawing winnings. For example, suppose you claim a 100% match bonus up to €200. You deposit €100 and receive a €100 bonus. The wagering requirement is 35x the bonus amount.
Important: Always read the specific bonus terms, as some contributions (e.g., slots 100%, table games 10%) vary.
Calculation:
Wagering required = Bonus × Wagering multiplier = €100 × 35 = €3,500.
You must place bets totaling €3,500 before any withdrawal. If you win €500 while playing, the maximum withdrawal from bonus funds is capped at 10x the bonus (€1,000) unless stated otherwise.
Another example: a free spins bonus awarding 50 free spins with a 40x wager on winnings. Suppose you win €20 from free spins. Wagering = €20 × 40 = €800. You must play through €800 before cashing out.
Security
This platform employs SSL encryption to protect data during transmission. Two-factor authentication (2FA) is available for account login — enable it in your security settings. All transactions are monitored by fraud prevention algorithms. The site holds a Curaçao eGaming license (number 8048/JAZ), which requires regular audits. Note: Players from jurisdictions with local taxation should be aware that winnings from Curaçao-licensed casinos may be subject to income tax in their home country; consult a tax advisor.
Financial Operations
| Payment Method | Deposit Minimum | Deposit Time | Withdrawal Minimum | Withdrawal Time |
|---|---|---|---|---|
| Visa/Mastercard | €10 | Instant | €20 | 1–5 business days |
| Skrill | €10 | Instant | €20 | Up to 24 hours |
| Neteller | €10 | Instant | €20 | Up to 24 hours |
| Bank Transfer | €20 | 1–3 days | €50 | 3–7 business days |
| Cryptocurrency (BTC, ETH) | €20 equivalent | Instant | €50 equivalent | Up to 3 hours |
Withdrawal limits: Standard players can withdraw up to €4,000 per week; VIP tiers have higher limits. Processing time starts after account verification is complete.
Support Guide
Scenario 1: Withdrawal pending for more than 48 hours
Contact live chat with your account ID and withdrawal reference. Commonly resolved within minutes.
Scenario 2: Forgotten password
Click “Forgot Password” on the login page. Receive a reset link via email. Use a strong, unique password.
Scenario 3: Bonus not credited
Check if you entered a bonus code. If yes, wait 10 minutes; if missing, contact support with your deposit details.
Scenario 4: Verification document rejected
Upload a clearer image. Ensure all four corners are visible, no glare, and information matches your registration name.
Scenario 5: Game not loading
Clear browser cache, disable ad blockers, or try a different browser. If using mobile, the mobile-optimized website works best; a progressive web app (PWA) can be launched from the browser menu for a native-like experience.
Scenario 6: Self-exclusion request
Send an email to support with subject “Self-Exclusion” including your full name, username, and duration. Confirmation within 24 hours.
Good to Know
The casino provides responsible gambling tools in the “Responsible Gaming” section. You can set daily, weekly, or monthly deposit limits. Session time reminders help you track play duration. Self-exclusion options range from 24 hours to permanent closure. Links to organizations like GamCare and BeGambleAware are available for further help.
Players Ask
How long does the first withdrawal usually take?
First withdrawals often take up to 48 hours due to verification checks; subsequent withdrawals are faster, typically within 24 hours for e-wallets.
Can I cancel a pending withdrawal?
Yes, as long as it is still in “pending” status. Go to the withdrawal history and select “Cancel.” Funds return to your account immediately.
Are there any fees for withdrawals?
No, the casino does not charge fees. However, your payment provider may impose its own fees; check with them beforehand.
What is the maximum withdrawal per transaction?
Standard accounts have a €4,000 weekly limit. VIP players may have higher limits based on loyalty level.
Do I need to verify my account before withdrawing?
Yes, account verification is mandatory before any withdrawal request. Complete it right after registration to avoid delays.
Can I use multiple payment methods for withdrawal?
Withdrawals are normally processed back to the original deposit method. If that method does not support withdrawals (e.g., some prepaid cards), an alternative will be offered.
What happens if I win a large jackpot?
Large wins are processed manually. The casino may require additional identity checks. Payments are made via bank transfer or cryptocurrency, and may be split into installments as per terms.
Is my data safe?
Yes, SSL encryption protects all data transmissions. The casino follows GDPR guidelines for European players.
Conclusion: By following this guide, you can navigate the withdrawal process smoothly. Remember to verify early, understand wagering terms, and use support when needed. Ready to start? The steps are straightforward — just stay informed and play responsibly.